Are you looking for a job opportunity in Greece for Arabic speakers? TTEC offers a unique employment opportunity for Arabic-speaking individuals with a multitude of advantages.
TTEC is a company that highly values the human experience. As a Bilingual Customer Service Representative for both Arabic and English languages, you will be part of a team dedicated to providing exceptional customer experiences in Athens, Greece. You will contribute to creating and delivering these experiences and also enjoy the #ExperienceTTEC, an award-winning employment and cultural experience.
Job Details
Position: Bilingual Customer Service Representative – Arabic-English Company: TTEC Location: Athens Country: Greece
Responsibilities
- Answer Customer Calls: Respond to incoming calls and communications from customers.
- Research and Analysis: Conduct research and analysis to provide customers with satisfactory solutions to their problems.
- First Point of Contact: Be the primary point of contact for premium partners worldwide, assisting them with room adjustments, pricing, availability, and external tools usage.
- Provide Accurate Information: Deliver accurate, valid, and comprehensive information using suitable tools, methods, and processes.
- Ensure High Partner Service: Guarantee a high level of partner service and ensure a positive partner experience.
Requirements
To qualify for this job, you must meet the following criteria:
- Fluent in Arabic and English: Proficiency in both Arabic and English languages is a must.
- High School Diploma: Hold a high school diploma or equivalent.
- Customer Service Experience: Have a minimum of 6 months of customer service experience.
- Effective Product Knowledge: Be able to effectively identify, apply, and explain the product or service.
- Computer Proficiency: Be skilled in using personal computers.
- High-Speed Internet: Have a high-speed internet connection in a quiet home working environment.
- Reside in Greece: Be a resident of Greece or be able to relocate to Greece and obtain the appropriate work permit.
Perks
Working with TTEC comes with several advantages, including:
- Supportive Leadership: We provide informed, encouraging, and supportive leadership.
- Diversity and Inclusion: We are a diverse and inclusive organization in our thinking.
- Career Growth: We offer opportunities for professional growth and continuous learning for ambitious individuals.
- Annual Leave: Enjoy 25 days of annual leave.
- Excellent Working Environment: Experience an excellent work environment during training and at the workplace, located in the heart of Athens, near Kerameikos Metro Station.
- Transport Assistance: We offer transportation support to facilitate your commute.
- Build Your Skills: You have the opportunity to build your skills and knowledge as an ambassador for our distinguished brand.
- Competitive Compensation: Yes, we provide competitive compensation and performance-based bonus opportunities, along with benefits that can pleasantly surprise you.
Get ready to embark on a rewarding career journey with TTEC in Greece. Apply now for a chance to work in a vibrant and supportive environment. The company provides you with the tools and opportunities to excel in your role and grow as a professional.
Working for TTEC in Greece as a Bilingual Customer Service Representative is an excellent opportunity for Arabic-speaking individuals. With a focus on providing top-notch customer service and an array of benefits, TTEC offers an enriching work experience in the heart of Athens. Don’t miss out on this chance to kick-start your career journey. Apply now and become part of the TTEC family.
FAQs
1. How can I apply for the job at TTEC in Greece?
You can apply for the job at TTEC in Greece by visiting their official website and following the application process.
2. What are the language requirements for this position?
To qualify for this job, you must be fluent in both Arabic and English.
3. Is prior customer service experience required?
Yes, a minimum of 6 months of customer service experience is required for this position.
4. What benefits does TTEC offer to its employees?
TTEC offers a range of benefits, including competitive compensation, annual leave, transportation assistance, and more.
5. Can I apply for this job if I’m not currently residing in Greece?
You can apply for the job if you’re not residing in Greece, but you should be willing to relocate and obtain the necessary work permit.
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