Are you an Arabic speaker looking for an exciting job opportunity in Germany? TELUS International in Essen, Germany, is offering a Back Office Support position, and they are welcoming applications from individuals proficient in Arabic. In this article, we will delve into the details of this job, the responsibilities it entails, the required qualifications, and the perks it offers. This is an excellent chance to explore a career opportunity in a dynamic, multi-cultural company in the heart of Essen.

About TELUS International

TELUS International is a renowned company that provides various business process outsourcing solutions, including customer service and technical support, to clients around the world. With a commitment to delivering exceptional customer experiences, TELUS International has established a global presence. Now, they are looking to expand their team with individuals who can support their back-office operations.

Job Title: Back Office Support with Arabic

Location: Essen, Germany

Responsibilities:

1. Back Office Support Only: As a Back Office Support professional, your primary focus will be on supporting back-office operations.
2. General Administrative Tasks: You will be responsible for handling general administrative tasks to ensure the smooth functioning of the office.
3. Online Support for Specific Needs: Providing online support for specific needs of the company and its clients will be a part of your daily responsibilities.
4. Maintain and Ensure Quality Standards: You will be expected to achieve and maintain the quality standards set by the company.

Required Qualifications:

1. Proficiency in Arabic: Candidates must be proficient in both written and spoken Arabic.
2. Good Knowledge of English: A good command of the English language is essential for effective communication.
3. Valid Work Permit in the EU: Applicants must possess a valid work permit that is valid within the European Union.
4. Flexible Work Hours: The job offers flexible working hours, which are part of a rotating shift system.
5. Back Office Services Familiarity: Understanding of back office services and their functions is an advantage.
6. Customer-Oriented Quality Awareness: A strong focus on quality and customer satisfaction is crucial.
7. Reliable and Efficient Work Approach: A reliable and efficient work approach is highly valued.

Perks:

1. Permanent Employment Contract: Successful candidates will be offered a permanent employment contract.
2. Competitive Salary and Comprehensive Training: The job comes with an attractive salary package and full-paid training.
3. Referral Bonus Program: TELUS International offers an enticing referral bonus program.
4. Weekend and Night Shift Bonuses: Extra bonuses are available for weekend and night shifts.
5. Free Fruits and Beverages: Enjoy complimentary fruits and beverages in the office.
6. Diverse and Inclusive Workplace: Be part of a dynamic, multicultural team with a flat hierarchy and a first-name culture.
7. Global Career Opportunities: TELUS International offers advanced career opportunities in their growing global organization.
8. Modern Office Space in Essen: Work in a fantastic office space in the heart of Essen with state-of-the-art facilities.
9. Regular Fruit Deliveries: Stay healthy with regular fruit deliveries and free beverages.

If you are an Arabic speaker with a passion for delivering quality back-office support and want to join a dynamic, multicultural team, this opportunity at TELUS International in Essen, Germany, might be your ideal career move. With competitive benefits and a fantastic work environment, TELUS International offers a fulfilling career path. Don’t miss this chance to become a part of a global organization. Apply today!

FAQs

1. How can I apply for the Back Office Support position at TELUS International?

To apply for this position, you can visit the TELUS International website and follow their application process. Ensure you meet the qualifications before applying.

2. Is it necessary to be fluent in Arabic to apply for this job?

Yes, proficiency in both written and spoken Arabic is a requirement for this position.

3. What are the working hours like for Back Office Support at TELUS International?

The job offers flexible working hours within a rotating shift system, including weekends and nights.

4. How can I benefit from the referral bonus program?

You can refer candidates for the Back Office Support position, and if they are hired, you will be eligible for the referral bonus.

5. What are the opportunities for career advancement at TELUS International?

TELUS International provides advanced career opportunities within their growing global organization, allowing you to progress in your career.

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