In the enchanting city of Porto, nestled within the picturesque landscapes of North Portugal, Casa de Vilar stands as a bastion of hospitality, offering accommodation, culinary delights, and hosting memorable events. To ensure our guests experience the warmth and professionalism we are known for, we are currently seeking a Receptionist to join our front office team.
A Glimpse into Casa de Vilar
At Casa de Vilar, we believe in creating moments that linger in the hearts of our guests. Our establishment is not just a place to stay; it’s an experience in itself. With a rich history and a commitment to excellence, we have become a sought-after destination in Porto.
The Receptionist Role: A Key Ingredient
Welcoming Guests with Grace
As a Receptionist at Casa de Vilar, your primary role is to be the first point of contact for our guests. You will be the warm smile that welcomes them to our establishment, setting the tone for their stay.
Check-In and Check-Out Excellence
Efficient check-in and check-out procedures are vital to ensure our guests have a seamless experience. You’ll handle these processes with finesse, making guests feel at ease.
Information Hub
Guests often seek guidance about the best local attractions, dining options, and events. Your knowledge and enthusiasm for Porto will be invaluable as you provide them with information that enhances their visit.
Reservation Management
Our Receptionist plays a pivotal role in managing reservations. You’ll handle incoming reservation requests, ensuring our guests have a room waiting for them when they arrive.
Crafting Quotes
In addition to managing reservations, you’ll be responsible for preparing and sending quotes to potential guests. Your ability to communicate the value of Casa de Vilar will be essential in this aspect.
Night Audit Preparation
The day doesn’t end with the setting sun. Our Receptionist also contributes to the night audit documentation, ensuring that all financial transactions and records are in order.
The Qualifications We Seek
Education Matters
We value education, and we require a minimum of a 12th-year qualification from our Receptionist candidates.
Language Proficiency
In the cosmopolitan world of hospitality, language is a bridge that connects us to guests from all over the globe. Proficiency in Portuguese and English is a must, and knowledge of other languages will be highly regarded.
Experience Counts
While experience is not mandatory, if you’ve worked in a similar role, your application will stand out. Your previous experience can offer valuable insights into the demands of the job.
Ready for the Challenge
Our guests rely on us round the clock. To meet their needs effectively, you should be available to work full-time and be open to working in shifts.
What We Offer
Joining the Casa de Vilar team means becoming a part of a captivating project that values a welcoming work environment. Here’s a glimpse of what we have to offer:
- Full-Time Position: We’re looking for individuals committed to making Casa de Vilar their professional home.
Work-Life Balance Matters
- Flexible Hours: We understand the importance of balance. Our flexible hours cater to your needs.
- 8-Hour Shifts: Work comfortably with 8-hour shifts that ensure you have time to explore the beauty of Porto.
- Rotating Shifts: Variety keeps things interesting. Our rotating shift system adds diversity to your workdays.
Location Matters
Porto, with its vibrant culture and stunning vistas, is where Casa de Vilar calls home. To fully embrace the Casa de Vilar experience, we prefer candidates who are already in Porto or are willing to relocate to this beautiful city.
Apply Now
Are you ready to embark on a journey where you greet the world, make lasting impressions, and contribute to the success of a thriving establishment? Casa de Vilar welcomes you to apply for the role of Receptionist and be part of our team dedicated to making each guest’s stay extraordinary.
Conclusion
As a Receptionist at Casa de Vilar in Porto, you’ll not only be part of a team but a cherished memory in the making for our guests. Your warmth, knowledge, and commitment to excellence will be the foundation of their unforgettable experience in this charming city.
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FAQs
1. How do I apply for the Receptionist position at Casa de Vilar?
To apply for the Receptionist position at Casa de Vilar, please visit our official website or use the “Apply Now” button provided in this article. Follow the application instructions, and our team will review your submission.
2. Is previous experience as a Receptionist required for this role?
While previous experience is not mandatory, it is highly valued. If you have experience in a similar role, please highlight it in your application to strengthen your candidacy.
3. What languages are considered valuable for this role?
Proficiency in Portuguese and English is a requirement. Knowledge of other languages is considered an asset, as it enhances your ability to cater to a diverse range of guests.
4. What are the working hours like for a Receptionist at Casa de Vilar?
At Casa de Vilar, we offer flexible working hours, 8-hour shifts, and a rotating shift system. This allows for a balanced work schedule and ensures that our Receptionists have time to explore Porto.
5. Can I apply for this role if I don’t currently reside in Porto?
Yes, you can apply for the Receptionist position even if you don’t currently reside in Porto. However, candidates willing to move to Porto are preferred, as it allows for a more immersive Casa de Vilar experience.
