In the vibrant city of Athens, Teleperformance Greece opens its doors to job opportunities for fluent Arabic speakers in the customer service sector. This article explores the exciting prospects that await individuals with excellent communication skills in both Arabic and English.
About company
Teleperformance, with over 30 years of experience, is a global leader in connecting customers with renowned brands. With a diverse team of 12,000 individuals from 110 nationalities, the company proudly represents major brands like Microsoft, Canon, Netflix, Volkswagen, and Audi. Teleperformance offers customer care, sales, technical support, and social media content moderation services.
Job Responsibilities
As a customer service representative, your responsibilities include communicating with customers via various channels, tracking and efficiently closing cases, maintaining high customer satisfaction levels, and cultivating strong professional relationships.
Skills Required
To thrive in this role, candidates should possess fluency in Arabic, excellent English communication skills, exceptional interpersonal and problem-solving skills, computer/technological knowledge, and the ability to multitask in a fast-paced environment.
What You Will Achieve
Successful candidates will contribute to meeting client business goals and internal objectives, ensuring a positive impact on the customer service experience.
Qualifications and Benefits
Teleperformance offers a competitive monthly salary, annual bonuses, a referral program, health insurance, and various other perks. Employees undergo comprehensive training by certified trainers and have access to growth and professional development opportunities.
Company Culture and Environment
With a focus on teamwork, Teleperformance provides a dynamic and inclusive work environment. Modern facilities, special events, social responsibility initiatives, and free online Greek language courses contribute to a positive workplace.
Why Choose Teleperformance in Greece
Employees enjoy a fantastic work environment, engaging in special events and social responsibility initiatives. The company emphasizes diversity and equal opportunities for all, making it an ideal workplace.
Application Process
Interested candidates can apply by following the specified steps, highlighting the importance of language skills and cultural diversity in the application process.
In conclusion, Teleperformance in Greece offers an exciting career path for Arabic speakers in customer service. The company’s commitment to diversity, training, and a positive work environment makes it an excellent choice for those looking to enhance their professional journey.
Frequently Asked Questions (FAQs)
- Q: Are language courses mandatory for employees?
- A: While not mandatory, Teleperformance offers free online Greek language courses for interested employees.
- Q: How often are bonuses distributed?
- A: Annual bonuses are distributed based on individual and team performance.
- Q: Is prior experience required for the customer service role?
- A: No, Teleperformance welcomes candidates with no prior experience.
- Q: Can employees participate in social responsibility initiatives?
- A: Yes, Teleperformance encourages employee participation in various social responsibility initiatives.
- Q: Are there opportunities for career growth within the company?
- A: Yes, Teleperformance provides ample opportunities for professional development and advancement.
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